Terms of service

Onlyconductors.com Terms of Use

1. Purpose

This document sets out the services offered by the company ONLYCONDUCTORS SL through the website onlyconductors.com within the framework of the marketing by the company ONLYCONDUCTORS SL of its information, advertising and promotion of artists, accessible by subscription, and establishes the rights and obligations of the users of these services.

These rights and obligations apply to the exclusion of any other conditions. Users confirm that they have read the following provisions before using the services of this website. Users expressly and definitively accept the conditions set forth below.

2. Definitions

In these Terms and Conditions, capitalized words or phrases have the following meaning:


refers to the modalities of access to the Services on the Website.

Terms and Conditions (hereinafter referred to as “Terms”)

means this document.

User Equipment or Computer Equipment

means the User’s computer system that enables the User to access the onlyconductors.com website services. This includes computers and/or smartphones and/or tablets equipped with Internet connection and installed software. 

The user is responsible for the proper functioning of his/her computer equipment.


means the website operated by the Company whose access URL is http://www.onlyconductors.com  and which allows access to the Service.

Company: refers to the company ONLYCONDUCTORS SL Name: ONLYCONDUCTORS. SL Legal form: Limited Society CIF: B72511884 (Valencia-Spain) Address: Bilbao 8  46009 Valencia (Spain)  E-mail address: info@onlyconductors.com


means the information and promotion services accessible to the user registered on the Website and the offer marketed by the Company ONLYCONDUCTORS SL on its website www.onlyconductors.com by means of a Subscription and the payment of a fee and for a given period and from the User’s Computer Equipment.


means the person who has completed the registration form to access the Subscription to the Website and accesses the Services through his or her account.

3. Acceptance of the conditions

Access to the Service is reserved to Users who have been made aware of these Conditions and who have fully accepted them by creating a guest account or validating a payment. 

Minors must obtain the authorization of their parents or legal guardians before accepting these Terms. Persons exercising parental authority are guarantors of the Terms of the minor User.

4. Description of the Service

The Company makes available to the Users a information service on demand through the User’s computer equipment.

5. Scope of Application

5.1. Geographical limits

The use of the Services offered by the Company on the Website is open to everyone in the world. However, the Company reserves the right to restrict access to certain information in certain countries.

5.2. Modification of the Services and access to the Services

The Company may make changes to the Services, in particular those necessary for technical development needs.

Furthermore, the Company reserves the right to permanently cease a Service or all of its Services on the Website, in particular for technical reasons, providing Users subscribed to the service with a one-month notice period.

Users may then unsubscribe or terminate their Subscription in accordance with the terms of Article 10 of these Terms.

The User acknowledges and agrees that due to unforeseen technical developments, the Company cannot commit to Services being accessible on all media, in particular mobile media, and their so far unknown developments.


6.1. Accessing the Service


The Service is directly accessed from the Website. To access to contains, Users must first register or purchase a Subscription to the Website, filling in the required fields of the registration form marked with asterisks.

Access to Services also requires an Internet connection; the cost of this connection remains entirely at the user’s expense.

6.2. Necessary computer equipment

Technical information is available in the “Help” section of the Website. It is recommended that Users check the compatibility of the Programmes with their hardware prior to subscription. Users must have at least the minimum Computer Equipment as described below if they wish to make effective and optimal use of the Service.


Users must have at least the minimum Computer Equipment if they wish to use the Website Services. Minimum Computer Equipment includes: at least a 2GHz processor with a screen resolution of at least 1024×768, at least 512 MB of memory, a sound card, a broadband Internet connection, as well as operating system Microsoft® Windows® XP or later, and Microsoft Internet Explorer 9+ software or later, Adobe Flash Player 8 or later. The Service is also compatible with Mac OS, Windows and Linux operating systems.

7. Registration and subscription

Some content is available for registered users without a subscription. This is selected by the Company and may vary. Users wishing to access additional content available in their country must purchase a Subscription.

When registering on the Website, Users must choose a username (their email address) and password to confirm.

These elements are confidential. Users will be solely responsible for the consequences of the use of their account, until it is disabled, unless they demonstrate that the use of their password and/or account details constitutes fraud attributable to a third party. Upon registration, all Users agree to provide accurate personal information and to inform the Company of any changes thereto.

Users declare they are a legal person over the legal age in their country of residence, or have obtained permission from their legal representative to access the Services.

To purchase a Subscription, Users must always register on the Website and then proceed to select the price corresponding to the desired Subscription format.

7.1. Subscription Term

The Company offers three types of Subscriptions:



The monthly subscription is for an indefinite period with a minimum commitment of one month.

Annual subscriptions are for an indefinite period with a minimum commitment of one year.

At the end of the minimum commitment period, whether this is a month or a year, the subscription will be automatically renewed for the same term to which the User was originally subscribed, unless the contract is terminated under the conditions described in Article 10.

In the case of tacit renewal, the current rate in place for the Subscription concerned will apply.

If the User decides not to continue with the subscription, they will have to inform it Onlyconductors SL in writing (email or certified letter) and at least 10 days before the renewal date, through these means:
Onlyconductors SL
Bilbao 8-27
46009 Valencia (Spain)

7.2 Service availability

Contains offered in the Subscription are those that form part of the offered on the Website, subject to geographical limitations provided for in Article 5.1 of the Terms. Contains are available  for the duration of the subscription and can be viewed an unlimited amount of times.

8. Price and payment conditions

8.1. Price and delivery mode

The price of the Subscription is the price shown on the “Subscription” page of the Website on the day the Subscription is taken out.

This price shall not increase during the minimum commitment period. After this period, in the event of a price increase, Users shall be informed at least 1 (one) month before the entry into force of the increase. If the User refuses the price increase, they may terminate the Subscription in accordance with the terms of article 10 of these Terms.

The price indicated already includes VAT, added tax and/or other legal taxes applicable on the day of Subscription. Any changes to the rates of these taxes will be directly reflected in the prices.

8.2. Payment methods

At the time of Subscription, Users make the initial payment by credit card. Transactions are secure. Orders are saved and confirmed upon acceptance of payment.

After registering for  a Subscription, Users send their bank details to the service provider (Stripe) to allow subsequent amounts to be deducted for the chosen Subscription.

As part of a monthly subscription, Users will then be charged a monthly amount corresponding to the price of the Subscription until this Subscription is terminated by the User, in accordance with the conditions provided for in Article 10, or until the contract ends, for whatever reason.

As part of an annual Subscription, the amount corresponding to this Subscription will be charged once at the time of enrolment and then annually every time the Subscription is renewed until it is terminated by the User, in accordance with the conditions provided for in Article 10, or until the contract ends, for whatever reason.


Failing receipt of the price in full, Users shall not have access to the all contain of the website.

No refund  will be issued for periods not used in full or for content on the site Users did not watch. 

9. Right of withdrawal

The Company informs Users that the Spanish Consumer Code provides for a withdrawal period of 14 (fourteen) days for a contract for remote services.

However, the Company also informs Users that the right of withdrawal does not apply to contracts for the supply of digital content not supplied on physical media and made immediately available to the User after payment.

Users expressly consent to the immediate availability of access to services, and hence to the non-application of the right of withdrawal.

10. Cancellation

At the end of the minimum commitment period, Users may terminate their Subscription at any time by clicking the unsubscribe link available in the “My Account” tab on the Website or by registered letter with acknowledgment of receipt addressed to the Company ONLYCONDUCTORS SL, 8 Bilbao Street , 46009 Valencia – Spain.

Users may terminate a Subscription no later than one day before the renewal date by clicking on the unsubscribe link available in the “My Account” tab on the Website, or by sending a registered letter with acknowledgment of receipt addressed to the  Company ONLYCONDUCTORS SL, 8 Bilbao Street , 46009 Valencia – Spain.. If the cancellation request is made on or after the renewal date, the cancellation will be taken into account for the following renewal period.

Cancellation takes effect at the end of the commitment period ongoing at the time of receipt of the cancellation request. Thus, as part of an annual subscription, in the event of termination, the Subscription shall not be renewed for the following year, but no refund shall be granted for the current year.

In the event of termination of an Annual the Subscription shall not be renewed for the following year, but no refund shall be granted for the current year. No refund can be issued and no cancellation can be made for the remaining months of the year-long commitment.

Furthermore, the Company reserves the right to disable or suspend the User’s account without penalty, and to refuse them access to the Service in the following cases:

non-compliance by the User with the Terms,

non-payment by the User of the amounts due,

acts contrary to the interests of the Website (see in particular Articles 21, 23 and 24 of these Terms). It shall inform the User in advance and within a reasonable timeframe, stating the grounds for suspension or deactivation.

If the Contract cannot be performed due to an event of force majeure, the contract will be automatically terminated and the Parties released of their obligations.

11. Prices and terms of payment

11.1. Prices

The price of a different subscriptions are indicated on the Website.

The indicated price takes into account VAT and other legal taxes that may apply on the day of the purchase of the subscription. Any change in the applicable rate of these taxes, if any, will be directly reflected in the prices. The User is responsible for all taxes applicable to his transactions.

 11.2. Terms of payment

When purchasing the subscription, the User will make the initial payment by credit card. The transaction is secure. The order is recorded and confirmed upon acceptance of payment.


12. Access to, and limitation of, the Service

 12.1. Access


Access to the Service is available directly from the Website. 

Access to the Service also requires an internet connection; the cost of this connection is entirely borne by the User.

13. Right of withdrawal

The User of the Service provided by the Website has opted for a Ticket converting the User’s contract into a paid service; in this case, there is no more right of withdrawal.

14. Termination

All purchases are final and non-refundable. No refunds or credits are granted for periods of partial use, or for any content of the Ticket not viewed.

15. Responsibility, rights and duties of the User

15.1 The Service provided by the Website may only be used for private purposes. No use for commercial purposes is allowed. In particular, the User is not authorized to use the Service to advertise other Websites or commercial offers.

15.2 In the event of non-compliance by the User with these general terms of sale, the Company reserves the right to disable, without compensation, all subscriptions and to deny him any access to the Service.

16. Use of community services

The Site offers Users a community service to give their opinion on Programmes. Users of the Community Service offered on the Website agree to abide by the following rules:

Do not make comments or distribute content, in any form whatsoever, that violate the rights of others or that is defamatory, abusive, offensive, obscene, violent or inciting violence, racial, political, homophobic or xenophobic and generally any content contrary to the purpose of the Website, laws and regulations in force, the rights of persons or morality;

Do not post, disseminate, or broadcast, in any form whatsoever, information or content that incorporates links to other websites that are illegal, immoral and/or not consistent with the purpose of the Website;

Use the Services in accordance with the purpose described in these Terms;

Do not transmit content that reveals the private or personal matters of any person;

Do not distribute content intended to promote goods or services.

Failure to do so constitutes a serious breach on the User’s part. If the User breaches of one or more of these obligations, the Company may terminate the contract and irrevocably delete the account of the User concerned.

17. Personal data protection

17.1 Using files

The Subscription is subject to the automatic processing of personal data for which the Company is entirely responsible.

17.2 Data collected

The Company collects:

data the User provides the Company, such as while creating an account or subscription;

data the User creates while using the Service;

and data provided by other sources ( survey tools, social media, etc.).

Data provided by the User.

This can include:

The User’s profile: The Company collects data provided during the creation and modification of the User’s account. This can include your name; your email address; your password (in a secure, encrypted manner that remains inaccessible to the Company’s staff); your date of birth; your country; your language; and the means by which you came into contact with the Company for the first time.

Data pertaining to subscriptions and financial data: If the User subscribes or purchases a gift card for the Service, the Company also collects data concerning the subscription (its creation, modification, and termination), and the User’s payment or banking information (including information related to payment verification). The User’s payment details are collected and stored immediately at the moment of payment by Stripe. 

Data pertaining to client services: The Company collects data the User provides when the User contacts our client services Help Center.

17.3 Use of data

The company collects and uses data:

to provide high-quality and reliable service to the User;

to assist the User in using the Service;

for research and development;

to communicate with the User;

to organize promotions or contests;

and for use in legal proceedings.

The Company is prohibited from selling or sharing personal data with third parties for direct marketing purposes.

Providing services and features:

The Company uses the data collected in order to:

create and update the User’s account;

process payment for the Service or facilitate payment processing;

find and make interesting contains available to the User;

provide the User with a personalized experience and organize the necessary internal operations to provide the Service, for example by correcting operational or technical bugs; researching and testing; and monitoring and analyzing the usage tendencies in relation to its activities.

Client services:

The Company uses the data collected in order to guide Users who contact the Company via their Help Center, for example in order to:

analyze and respond to questions or complaints regarding billing for both subscriptions and other purchases via the Service;

and study the suggestions and comments Users provide in order to improve the Service.

Research and development

The Company can use the data obtained for research, tests, and analyses in order to improve the quality of the Service and create new features and products.


The Company can use the data collected in order to improve communication regarding the Service and its promotions, studies, tests, news, programming and events.

The Company can also use this data to run contests and provide any related prizes, as well as to relay relevant promotional and operational information regarding the Service. The User may receive some or part of these messages, depending on their personal data. Users in the European Union have the right to oppose this kind of usage (see section “22.5 User rights of access, rectification and opposition”).

Legal proceedings and requirements

The Company can use the data collected to study and process complaints and legal disputes concerning use of the Service.

17.4 Data storage and erasure

The Company and its payment and marketing partners store the data outlined in section “22.2 Data collected” as long as the User has an account with the Service. If a User revokes consent to this data storage or to the use of his or her personal data, the User will lose his or her ability to use all or part of the Service. For example, if a subscribed User requests that his or her payment information be erased, the User will lose access to his or her Subscription at the end of the period that has been paid for. If a User requests that his or her account be erased, the User will lose access to the Service’s full-length . If the User revokes his or her consent to the storage of personal data used for optional features such as viewing history, the Company will permanently erase this data and the User will no longer have access to these features or this information while using the Service.

The User can request that his or her account be deactivated or permanently erased at any time (including all related personal data). If the User requests his or her account be deactivated, the account will no longer be active. The User will no longer be able to access the account and any subscription will be stopped; however the related personal data will not be erased and the User is able to request that the account be reactivated at any time. If the User requests his or her account be permanently erased, the account and all related personal data will be deleted. The user will no longer be able to use the Service and any subscription will be irrevocably stopped. The User’s payment information will also be deleted, however data related to past bills will be stored for a period of 10 years which requires that businesses conserve proof of their commercial activity (including client billing history) for this period. The User will not be able to request that his or her account be reactivated or request access to personal data collected before deletion. User requests that an account with a paid Subscription be deactivated or permanently erased do not entitle the User to either a full or partial reimbursement.

Section “17.5 User rights of access, rectification and opposition” outlines the steps to follow to submit a request for account deactivation or erasure.

17.5. User rights of access, rectification and opposition

Under the Data Protection Act of 6 January 1978, the User has, at any time, the right to access information concerning themselves, the right to have it corrected or completed if it is incorrect or incomplete, the right to oppose its disclosure to third parties, the right to object, free of charge, to its use for commercial purposes and, more generally, the right to oppose any form of processing as defined in paragraph 3 of Article 2 of the aforementioned law.

Beginning May 25th, 2018, the processing of personal data of users in the European Union will be subject to the European Union’s General Data Protection Regulation (“GDPR”).

To access, correct, or oppose the processing of one’s personal data, the User must simply make a written request to the Company, citing their name and phone number and attaching a copy of a piece of identification, to the following postal address: ONLYCONDUCTORS SL, 8 Bilbao Street, 46009 Valencia (Spain) or the following electronic address: support@onlyconductors.com

17.6 Use of cookies

When accessing the Service, cookies are installed on User Computer Equipment. Cookies are files sent by the Internet browser and stored on the hard disk of User Computer Equipment. In this case, they contain information related to browsing the Website (in particular pages viewed, date and time of connection) that the Website may read during subsequent visits. They are automatically created upon registration and activated when the User connects to the Website. Nevertheless, they can be switched off by configuring browser preferences to not accept cookies. To disable the “Accept cookies” function, please see our FAQ.

18. Intellectual property

18.1 Website Protection

The Company is and will remain the owner of intellectual property rights attached:

the Website and its components, including but not limited to information, databases, software or graphics;

any distinctive sign, filed or recorded by the Company under a trademark or protected under any legislation relating to intellectual property. The contract does not involve any transfer of ownership on the part of the Company to the User, and by no means involves, in particular, any authorisation to represent, modify, reproduce or use for commercial purposes the various elements of the Website.

Any damage or, in the absence of prior written consent, any total or partial representation, reproduction, modification, commercial use of the various elements of the Website is prohibited and makes perpetrators liable to prosecution.

19. Responsibilities and obligations

19.1 Company responsibilities and obligations

Access to the Website is continuously subject to periods of maintenance and repair, updating of servers and possible one-off interruptions. Users will be notified of any interruptions to Services via the Website at least 24 hours before they occur, except when such interruptions are urgent.

It is expressly understood that the Company will in no way be held responsible for any damage suffered by the User and/or any third party due to:

any site unavailability and in general, any technical fault due to an external cause

a case of force majeure.

In the case whereby the Company would be liable, compensation will apply only to direct, personal, damage, including but not limited to any damages and/or indirect and/or immaterial, punitive or consequential damages, such as, in particular, loss of profit, commercial, moral and financial damages, loss of clients, loss of opportunity and loss of profits that are caused by, originate from, or are founded upon use of the Website and Services.

In any event, the Company may not be held liable for negligence or any act attributable to the User, a third party or in the event of force majeure.

19.2 User Responsibilities and Obligations

Users agree not to circumvent or undermine the technical measures to protect digital files as well as, if applicable, any device with the same objective, and does so particularly in respect of Article 13 of these Terms.

As is the case with any Internet user, Users are responsible for protecting their Computer Equipment, in particular against any form of contamination by viruses and/or attempted intrusion and the Company may under no circumstances be held responsible.

Users are solely responsible for the use of their account.

To ensure the security of their account, Users agree:

not to disclose their login or password to third parties;

to take all necessary precautions to avoid third parties gaining access to their account;

to use a personal email address and not share this email.

The lending, sharing, exchange, donation, purchase, transfer and sale of accounts are forbidden.

If Users have reason to believe security has been breached, including loss, theft or unauthorised use of their login IDs and/or passwords, they agree to immediately notify the Company.

Users agree not to use loopholes, computer bugs or any other form of error to gain advantages when using the Website.

Users agree not to interfere with or disrupt the proper functioning of the Services. Users specifically agree not to use the Services for promotional and commercial purposes.

Users are solely responsible for the operation of their Computer Equipment. The Company shall in no event be liable if Services offered by the Website prove to be incompatible or dysfunction with certain software, configurations, User operating equipment or systems.

Users guarantee the Company against all actions, claims, demands or opposition from any person claiming an intellectual property right or an act of unfair and/or parasitic competition that would relate directly or indirectly to the use of the Service by Users.

20. Hyperlinks

Hyperlinks on the Website may link to other websites or other information managed by partner websites. When the Company may not exercise any control over such sites, it cannot be held liable if the content of such other sites derogates from the laws and/or regulations in force.

21. Evidence

Unless proved otherwise, the data recorded by the Company constitutes proof of all transactions between the Company and the Users. The transaction history of the last 12 months can be consulted by the User at any time on the Website in the “My Account” tab.

22. Review of general conditions

The Company reserves the right to modify these Terms at any time and at its sole discretion. Users will be informed by any means of the new Terms, which they shall accept if they wish to continue using the Website and the Services.

23. Validity of general conditions

If one or more provisions of these Terms are held to be invalid or declared as such under any law, regulation or following a final decision of a competent court, other provisions shall remain in full force and be upheld.

The Company will replace the clause declared null and void with a new provision which will be as similar as possible to the original in terms of content and so as to balance the clause that was originally put forward.

24. Miscellaneous

24.1. Failure to require or force users to carry out some of the provisions of these Terms or the failure to assert any right under these Terms shall be construed as a waiver on the part of the Company’s right to require or to impose the implementation of these provisions.

24.2. Users agree that the Company may assign this Contract, in whole or in part, at any time. The transfer will take effect on the date of notification of this sale to the User, by any means. However, the User may not assign, transfer or grant any rights or obligations of these Terms without the prior written consent of the Company.

25. Applicable law for disputes

These Terms are subject to Spanish law.

26. Contact, support and claims

For questions or information on Programmes or to make a claim relating to the corresponding order, Users must contact the Company using the email address: support@onlyconductors.com

The Company shall respond promptly to questions or queries.

In the event of a dispute on commercial transactions and to justify the amounts due, claims must be sent by email using the contact email support@onlyconductors.com within 30 days of the date of the disputed transaction. This 30-day period is intended to allow the parties to reach an amicable solution and does not deprive Users of their right to possible legal action. The application will be reviewed by the Company, which shall respond promptly. However, for this request to be processed properly, the following absolutely must be provided:

subject of the claim;

details provided in the registration form;

complete contact information (name, address, email address, phone number);

date of the order;

reference of the order and of the transaction as included in the confirmation email sent to the User after each order.

Failing any of the above, the application will not be processed.

Legal Terms

ONLYCONDUCTORS SL, registered company registered with the VALENCIA Trade and Company Register under number 22121243, whose registered office is located at 8, Bilbao Street, 46009 Valencia – Spain

Intra-Community VAT no.: FR38 520 227 240

CIF: B72511884

Email address: info@onlyconductors.com


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